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Knowledgebase

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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

How Do I Close An Account?

There are two management options: 1) CLOSURE: Complete account closure to include all services...

Views: 1118

How Does Your Billing Cycle Work?

Credit Card Billing: All credit cards are automatically billed once on your anniversary billing...

Views: 361

I did not pay my bill and now am in collections.

After your account is delinquent 60 days, we will delete all account information, including all...

Views: 296

What Is Your Refund Policy?

Refunds are only given within the first 30 days of service and must fall within our 30-Day...

Views: 363

Which Payment Methods Do You Offer?

We accept payments via check, money order, cashier's check, credit card, debit card, PayPal, and...

Views: 318