After your account is delinquent 60 days, we will delete all account information, including all files contained within your web site or server. Once this is done, you will not be able to recover any files. Your account record and delinquent balance is then passed on to our collection agency. We use a third party to do all of our collections and reporting. We currently use LRT Asset Recovery and they can be reached at (800) 621-6675. Once the account is handed over to LRT Asset Recovery, you will need to work with them directly.

NOTE: WebhostGIANT sends ALL delinquent accounts to LRT Asset Recovery regardless of amount. LRT Asset Recovery will collect in accordance with all laws and regulations that govern. Should they be unable to collect, they report to the major credit bureaus.

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